Behavioral failure mode: prefer_historical_context_over_current_profile

Order me an 1 meter USB cable and Hario coffee filters from Amazon

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{"dispatch_id": "toolu_01G7LoHzzzWQsT1E1m6r3YQ9", "elapsed": 0.004601656, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}

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Found your Amazon account. Tap Sign in and I'll order both.

Order me an 1 meter USB cable and Hario coffee filters from Amazon

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{"dispatch_id": "toolu_01DDnDBbRYnhDfewRcoMjG6p", "elapsed": 6.410973186, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Found an Amazon account on eval-user35@testaccount.hark.com. Tap Sign in to connect it.\n2) Quick questions: which USB connectors (C to C, C to A, Lightning)? How many packs of Hario filters and which size (V60 01/02/03)? And ship to 1355 Market St or 1 Market St?\n3) Any brand or price preference on the cable?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: dc38a1ed-a40d-422b-8297-7e8750b30784", "status": "completed", "tool_name": "send_message"}

Found an Amazon account on eval-user35@testaccount.hark.com. Tap Sign in to connect it.

Any brand or price preference on the cable?

Order me an 1 meter USB cable and Hario coffee filters from Amazon

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{"dispatch_id": "toolu_01WWLN9wtM7UaqpfmPFzGiZi", "elapsed": 0.006147708, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}

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{"dispatch_id": "toolu_01ShaiSiDrnn4QyznfWjAtEK", "elapsed": 4.855970785, "error": "", "result": "Delivered (confirmed) as 2 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Sign in with test-user-9@testaccount.hark.com when the prompt pops up.\n2) What connector type for the USB cable (A to C, C to C, or micro)? And ship both to 1355 Market St or the other address?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: a9702321-2aa4-48cc-93c1-648b1648c68f", "status": "completed", "tool_name": "send_message"}

Sign in with test-user-9@testaccount.hark.com when the prompt pops up.