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Behavioral failure mode: incomplete_user_intake

31 issues in 15 runs

launch25/order_amazon_cable_filters/profile_address_precedence-2

Issue

Hark's own intake draft omitted the user's arrival deadline, even though the Amazon skill required collecting it with the other purchase specifications. Arrival deadline is a user-supplied preference explicitly required by the loaded workflow. It is absent even from Hark's pre-delivery draft, so this is not attributable to delivery-layer rewriting and would require another intake round trip later.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_01MgenQtCNUfioygVTvdsrDj
{"dispatch_id": "toolu_01MgenQtCNUfioygVTvdsrDj", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_01MgenQtCNUfioygVTvdsrDjEvidence cited by the judge
{"dispatch_id": "toolu_01MgenQtCNUfioygVTvdsrDj", "elapsed": 0.006439222, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_01KmNHaCZ1du5TwwghfcYy8z
{"dispatch_id": "toolu_01KmNHaCZ1du5TwwghfcYy8z", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee filters Hario"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_01KmNHaCZ1du5TwwghfcYy8z
{"dispatch_id": "toolu_01KmNHaCZ1du5TwwghfcYy8z", "elapsed": 0.166059982, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: setup_loginDispatch: toolu_01L1JMjVh4abgZ6TW2woot6Q
{"dispatch_id": "toolu_01L1JMjVh4abgZ6TW2woot6Q", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0007Tool result: setup_loginDispatch: toolu_01L1JMjVh4abgZ6TW2woot6Q
{"dispatch_id": "toolu_01L1JMjVh4abgZ6TW2woot6Q", "elapsed": 0.007781683, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0008Tool call: send_messageDispatch: toolu_01T6455h67dndCgbyZ5z9yX5Evidence cited by the judge
{"dispatch_id": "toolu_01T6455h67dndCgbyZ5z9yX5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign-in button to get me in. Meanwhile: any brand or budget for the USB cable (and which connectors, USB-C to USB-C, or C to A?), and which Hario filters (V60 size 01 or 02, white or natural)? Shipping to 1355 Market St?"}, "tool_name": "send_message"}
E0009Tool result: send_messageDispatch: toolu_01T6455h67dndCgbyZ5z9yX5
{"dispatch_id": "toolu_01T6455h67dndCgbyZ5z9yX5", "elapsed": 3.337379518, "error": "", "result": "Delivered (confirmed) as 2 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Need a couple details. Which USB connectors (C to C, C to A)? V60 filter size, 01 or 02? And white or natural?\n2) Shipping to 1355 Market St?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: fa8fb3e2-ab91-4e46-8240-abe0e381f44b", "status": "completed", "tool_name": "send_message"}
E0010Assistant message
Need a couple details. Which USB connectors (C to C, C to A)? V60 filter size, 01 or 02? And white or natural?
E0011Assistant message
Shipping to 1355 Market St?

launch25/order_amazon_cable_filters/profile_address_precedence-3

Issue

Hark gathered only some independent purchase preferences, omitting target price, brand preference, and arrival deadline from the required consolidated intake. These inputs were absent from the user's request, were required by the loaded skill, and could have been requested alongside the connector and filter questions. Their omission creates a foreseeable additional round trip.

Turn 1

E0001User messageEvidence cited by the judge
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_018QpsvWxFsQbx1HfLoShcLj
{"dispatch_id": "toolu_018QpsvWxFsQbx1HfLoShcLj", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee Hario USB cable"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_018QpsvWxFsQbx1HfLoShcLj
{"dispatch_id": "toolu_018QpsvWxFsQbx1HfLoShcLj", "elapsed": 0.140147863, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01549V7ykx9hofBzkQH9HSxJ
{"dispatch_id": "toolu_01549V7ykx9hofBzkQH9HSxJ", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01549V7ykx9hofBzkQH9HSxJEvidence cited by the judge
{"dispatch_id": "toolu_01549V7ykx9hofBzkQH9HSxJ", "elapsed": 0.004214334, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: setup_loginDispatch: toolu_01HeKevsZcQS3HaNYh2J2tS5
{"dispatch_id": "toolu_01HeKevsZcQS3HaNYh2J2tS5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0007Tool result: setup_loginDispatch: toolu_01HeKevsZcQS3HaNYh2J2tS5
{"dispatch_id": "toolu_01HeKevsZcQS3HaNYh2J2tS5", "elapsed": 0.007052261, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0008Tool call: send_messageDispatch: toolu_01JgGzG1xiRPbAmqPA5RxWBtEvidence cited by the judge
{"dispatch_id": "toolu_01JgGzG1xiRPbAmqPA5RxWBt", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign-in button that just appeared and I'll take it from there. Meanwhile: USB cable, which connector (USB-C to USB-C, USB-C to A, etc.)? And Hario filters, which size (V60 01/02/03) and how many?"}, "tool_name": "send_message"}
E0009Tool result: send_messageDispatch: toolu_01JgGzG1xiRPbAmqPA5RxWBt
{"dispatch_id": "toolu_01JgGzG1xiRPbAmqPA5RxWBt", "elapsed": 3.687408693, "error": "", "result": "Delivered (confirmed) as 2 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Need a couple details before I order. For the USB cable, which connector—USB-C to USB-C, USB-C to A, something else?\n2) And the Hario filters: which size (V60 01/02/03) and how many?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 4910cb38-168f-4773-b79d-e2f3d0d5c8f0", "status": "completed", "tool_name": "send_message"}
E0010Assistant messageEvidence cited by the judge
Need a couple details before I order. For the USB cable, which connector—USB-C to USB-C, USB-C to A, something else?
E0011Assistant messageEvidence cited by the judge
And the Hario filters: which size (V60 01/02/03) and how many?

launch25/order_amazon_cable_filters/profile_address_precedence-4

Issue

Hark collected only part of the required purchase intake, omitting independently necessary details for the Hario filters and other shared purchase constraints. The loaded skill expressly required Hark to ask, in two sentences or fewer, for all needed item descriptions, quantities, target prices, brand preferences, arrival deadline, and delivery address. The response omitted the filter size/model and package quantity, did not establish quantities generally, and did not ask for an arrival deadline, requiring another intake round.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_01Lj2uei1N3Z2Cm2KaxuHf7S
{"dispatch_id": "toolu_01Lj2uei1N3Z2Cm2KaxuHf7S", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee filters Hario USB cable"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_01Lj2uei1N3Z2Cm2KaxuHf7S
{"dispatch_id": "toolu_01Lj2uei1N3Z2Cm2KaxuHf7S", "elapsed": 0.179804108, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01G7LoHzzzWQsT1E1m6r3YQ9
{"dispatch_id": "toolu_01G7LoHzzzWQsT1E1m6r3YQ9", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01G7LoHzzzWQsT1E1m6r3YQ9Evidence cited by the judge
{"dispatch_id": "toolu_01G7LoHzzzWQsT1E1m6r3YQ9", "elapsed": 0.004601656, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01JjN6JJ4KAyXJwPQLmtCNdG
{"dispatch_id": "toolu_01JjN6JJ4KAyXJwPQLmtCNdG", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -50", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01JjN6JJ4KAyXJwPQLmtCNdG
{"dispatch_id": "toolu_01JjN6JJ4KAyXJwPQLmtCNdG", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788798990162}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01JjN6JJ4KAyXJwPQLmtCNdG
{"dispatch_id": "toolu_01JjN6JJ4KAyXJwPQLmtCNdG", "elapsed": 0.704337036, "error": "", "result": {"messages": [{"id": "1a07cba24519b5f3", "threadId": "1a07cba24519b5f3"}], "resultSizeEstimate": 1}, "status": "completed", "tool_name": "shell"}
E0009Tool call: shellDispatch: toolu_011sYgy32qtQUMT8oe4S1mTz
{"dispatch_id": "toolu_011sYgy32qtQUMT8oe4S1mTz", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages/1a07cba24519b5f3?format=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D\" | python3 -c \"import sys,json;d=json.load(sys.stdin);print([h for h in d['payload']['headers']]);print(d.get('snippet'))\"", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0010Tool progress: shellDispatch: toolu_011sYgy32qtQUMT8oe4S1mTz
{"dispatch_id": "toolu_011sYgy32qtQUMT8oe4S1mTz", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages/1a07cba24519b5f3?format=%5BREDACTED%5D...", "phase": "starting"}}, "status": "running", "updatedAt": 1788798994326}, "result": null, "status": "running", "tool_name": "shell"}
E0011Tool result: shellDispatch: toolu_011sYgy32qtQUMT8oe4S1mTz
{"dispatch_id": "toolu_011sYgy32qtQUMT8oe4S1mTz", "elapsed": 0.48586968, "error": "", "result": "[{'name': 'From', 'value': 'auto-confirm@amazon.com'}, {'name': 'To', 'value': 'eval-user34@testaccount.hark.com'}, {'name': 'Subject', 'value': 'Your Amazon.com order from April 12, 2024'}, {'name': 'Date', 'value': 'Mon, 7 Sep 2026 09:36:09 -0700'}]\nThis historical order was delivered to Riley Chen at 1 Market St, San Francisco, CA 94105.\n", "status": "completed", "tool_name": "shell"}
E0012Tool call: setup_loginDispatch: toolu_0181FvzSwwQJ2n2BMYGMqj6b
{"dispatch_id": "toolu_0181FvzSwwQJ2n2BMYGMqj6b", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_identifier": "eval-user34@testaccount.hark.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0013Tool result: setup_loginDispatch: toolu_0181FvzSwwQJ2n2BMYGMqj6b
{"dispatch_id": "toolu_0181FvzSwwQJ2n2BMYGMqj6b", "elapsed": 0.005895702, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0014Tool call: send_messageDispatch: toolu_01U9nNUi8KFyvfhxSBu68y3bEvidence cited by the judge
{"dispatch_id": "toolu_01U9nNUi8KFyvfhxSBu68y3b", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Found an Amazon account under your email, tap the Sign in button to connect it and I'll start shopping.\n\nTwo things while you do: any brand/price preference on the 1m USB cable (and which connectors, USB-A to USB-C?), and should both ship to 1355 Market St or the 1 Market St address on your last order?"}, "tool_name": "send_message"}
E0015Tool result: send_messageDispatch: toolu_01U9nNUi8KFyvfhxSBu68y3b
{"dispatch_id": "toolu_01U9nNUi8KFyvfhxSBu68y3b", "elapsed": 4.583905346, "error": "", "result": "Delivered (confirmed) as 2 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Found your Amazon account. Tap Sign in and I'll order both.\n2) Which USB connectors do you need (USB-A to USB-C?), and should they ship to 1355 Market or the 1 Market address from your last order?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 1eeafee7-ab12-4a5a-9f10-a673e6713a96", "status": "completed", "tool_name": "send_message"}
E0016Assistant message
Found your Amazon account. Tap Sign in and I'll order both.
E0017Assistant messageEvidence cited by the judge
Which USB connectors do you need (USB-A to USB-C?), and should they ship to 1355 Market or the 1 Market address from your last order?

launch25/order_amazon_cable_filters/profile_address_reuse-2

Issue

Hark's intake omitted the user's arrival deadline, even though the Amazon skill required gathering all purchase information before browsing. Arrival deadline is a user-supplied preference expressly required by the loaded workflow. Neither the draft nor the delivered message asks for it, making another clarification round likely.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_bdrk_01VVFrST1s8DPSEE5Ytimc9y
{"dispatch_id": "toolu_bdrk_01VVFrST1s8DPSEE5Ytimc9y", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences shipping address coffee filters USB cable"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_bdrk_01VVFrST1s8DPSEE5Ytimc9y
{"dispatch_id": "toolu_bdrk_01VVFrST1s8DPSEE5Ytimc9y", "elapsed": 0.136599138, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_bdrk_01W8qwRFdW5JHkVi1tr3bDaE
{"dispatch_id": "toolu_bdrk_01W8qwRFdW5JHkVi1tr3bDaE", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_bdrk_01W8qwRFdW5JHkVi1tr3bDaEEvidence cited by the judge
{"dispatch_id": "toolu_bdrk_01W8qwRFdW5JHkVi1tr3bDaE", "elapsed": 0.010630387, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_bdrk_01XphCL7LjCpfk7YL76dewBB
{"dispatch_id": "toolu_bdrk_01XphCL7LjCpfk7YL76dewBB", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com OR subject:(amazon order)\" --data-urlencode \"maxResults=10\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_bdrk_01XphCL7LjCpfk7YL76dewBB
{"dispatch_id": "toolu_bdrk_01XphCL7LjCpfk7YL76dewBB", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799008272}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_bdrk_01XphCL7LjCpfk7YL76dewBB
{"dispatch_id": "toolu_bdrk_01XphCL7LjCpfk7YL76dewBB", "elapsed": 0.687454447, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_bdrk_01KQk6D98TZxWT3K3FLGHk3N
{"dispatch_id": "toolu_bdrk_01KQk6D98TZxWT3K3FLGHk3N", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_bdrk_01KQk6D98TZxWT3K3FLGHk3N
{"dispatch_id": "toolu_bdrk_01KQk6D98TZxWT3K3FLGHk3N", "elapsed": 0.006016893, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_bdrk_01Br7hXJZ3g1fqXrcchDmz3CEvidence cited by the judge
{"dispatch_id": "toolu_bdrk_01Br7hXJZ3g1fqXrcchDmz3C", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign in button above and I'll get started. Also: any brand/price preference for the USB cable (USB-A to C? C to C?), how many packs of Hario filters (and which size, V60 01/02/03?), and should both ship to 1355 Market St?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_bdrk_01Br7hXJZ3g1fqXrcchDmz3C
{"dispatch_id": "toolu_bdrk_01Br7hXJZ3g1fqXrcchDmz3C", "elapsed": 1.294308966, "error": "", "result": "Delivered (confirmed) as 1 message. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Quick clarifications before I order: USB-A to C or C to C? Which Hario filter size (V60 01/02/03)? How many packs? And confirm the ship address is 1355 Market St.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: ffc5d452-b74c-4012-b88a-e845cf4fe964", "status": "completed", "tool_name": "send_message"}
E0013Assistant messageEvidence cited by the judge
Quick clarifications before I order: USB-A to C or C to C? Which Hario filter size (V60 01/02/03)? How many packs? And confirm the ship address is 1355 Market St.

launch25/order_amazon_cable_filters/profile_address_reuse-1

Issue

Hark gathered only some of the independent product and purchase inputs required before browsing, omitting target price, relevant brand preference, arrival deadline, and package quantity. The loaded skill required asking for all purchase information in no more than two sentences. These omitted preferences were not established by an authorized source and would require another intake round before a compliant product comparison or purchase.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_bdrk_01B3utR9GyYNsKJWCQZ4NdxJ
{"dispatch_id": "toolu_bdrk_01B3utR9GyYNsKJWCQZ4NdxJ", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee filters Hario"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_bdrk_01B3utR9GyYNsKJWCQZ4NdxJ
{"dispatch_id": "toolu_bdrk_01B3utR9GyYNsKJWCQZ4NdxJ", "elapsed": 0.134431823, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_bdrk_01WWQ2XHFr9ockSAzwW8RiHg
{"dispatch_id": "toolu_bdrk_01WWQ2XHFr9ockSAzwW8RiHg", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_bdrk_01WWQ2XHFr9ockSAzwW8RiHgEvidence cited by the judge
{"dispatch_id": "toolu_bdrk_01WWQ2XHFr9ockSAzwW8RiHg", "elapsed": 0.006242069, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_bdrk_01VxnungQSAcyuLPE1PXeYtL
{"dispatch_id": "toolu_bdrk_01VxnungQSAcyuLPE1PXeYtL", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com OR from:amazon\" --data-urlencode \"maxResults=10\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_bdrk_01VxnungQSAcyuLPE1PXeYtL
{"dispatch_id": "toolu_bdrk_01VxnungQSAcyuLPE1PXeYtL", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788798997272}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_bdrk_01VxnungQSAcyuLPE1PXeYtL
{"dispatch_id": "toolu_bdrk_01VxnungQSAcyuLPE1PXeYtL", "elapsed": 0.498416506, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_bdrk_01CYMt8YM15mwKAkNe29EwC8
{"dispatch_id": "toolu_bdrk_01CYMt8YM15mwKAkNe29EwC8", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_bdrk_01CYMt8YM15mwKAkNe29EwC8
{"dispatch_id": "toolu_bdrk_01CYMt8YM15mwKAkNe29EwC8", "elapsed": 0.008275122, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_bdrk_011LvVm9epdZ7XhULJWo4Cm6Evidence cited by the judge
{"dispatch_id": "toolu_bdrk_011LvVm9epdZ7XhULJWo4Cm6", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things while you do: which USB cable (USB-C to USB-C, USB-A to USB-C, or Lightning?), and which Hario filters (V60 size 01, 02, or 03, white or natural)? Shipping to 1355 Market St unless you say otherwise."}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_bdrk_011LvVm9epdZ7XhULJWo4Cm6
{"dispatch_id": "toolu_bdrk_011LvVm9epdZ7XhULJWo4Cm6", "elapsed": 6.866800787, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just showed up and I'll place the order.\n2) Quick clarifications: which USB connector (USB-C to USB-C, USB-A to USB-C, or Lightning)? And which V60 filters (01, 02, or 03 size, white or natural)?\n3) Shipping to 1355 Market St unless you want it somewhere else.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 9b514f7b-7d63-40c1-aab3-6242017f8623", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just showed up and I'll place the order.
E0014Assistant messageEvidence cited by the judge
Quick clarifications: which USB connector (USB-C to USB-C, USB-A to USB-C, or Lightning)? And which V60 filters (01, 02, or 03 size, white or natural)?
E0015Assistant message
Shipping to 1355 Market St unless you want it somewhere else.

launch25/order_amazon_cable_filters/profile_address_precedence-5

Issue

Hark’s purchase-intake question omitted the arrival deadline and did not obtain a target price for the Hario filters, despite the Amazon skill requiring all needed purchase information to be requested together. The loaded skill explicitly requires intake covering quantity, target price, brand preference, arrival deadline, delivery address, and product details in two sentences or fewer. Hark asked several relevant questions but omitted the arrival deadline entirely and limited its price question to the cable, making another intake round likely before options can be selected safely.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_01Gv3G8AYGTc4xt1PonmcksE
{"dispatch_id": "toolu_01Gv3G8AYGTc4xt1PonmcksE", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee Hario filters"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_01Gv3G8AYGTc4xt1PonmcksE
{"dispatch_id": "toolu_01Gv3G8AYGTc4xt1PonmcksE", "elapsed": 0.139033263, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_0183wcPQSqReCrCGNcn8eg6B
{"dispatch_id": "toolu_0183wcPQSqReCrCGNcn8eg6B", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_0183wcPQSqReCrCGNcn8eg6BEvidence cited by the judge
{"dispatch_id": "toolu_0183wcPQSqReCrCGNcn8eg6B", "elapsed": 0.004801984, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01KdozdvegkKALJnCD7PVStf
{"dispatch_id": "toolu_01KdozdvegkKALJnCD7PVStf", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01KdozdvegkKALJnCD7PVStf
{"dispatch_id": "toolu_01KdozdvegkKALJnCD7PVStf", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788798996949}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01KdozdvegkKALJnCD7PVStf
{"dispatch_id": "toolu_01KdozdvegkKALJnCD7PVStf", "elapsed": 0.651015605, "error": "", "result": {"messages": [{"id": "1a07cba460cff47a", "threadId": "1a07cba460cff47a"}], "resultSizeEstimate": 1}, "status": "completed", "tool_name": "shell"}
E0009Tool call: shellDispatch: toolu_01GXYU6AJhei9oGKkJL8gzxV
{"dispatch_id": "toolu_01GXYU6AJhei9oGKkJL8gzxV", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages/1a07cba460cff47a?format=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D\"", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0010Tool progress: shellDispatch: toolu_01GXYU6AJhei9oGKkJL8gzxV
{"dispatch_id": "toolu_01GXYU6AJhei9oGKkJL8gzxV", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages/1a07cba460cff47a?format=%5BREDACTED%5D...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799000339}, "result": null, "status": "running", "tool_name": "shell"}
E0011Tool result: shellDispatch: toolu_01GXYU6AJhei9oGKkJL8gzxV
{"dispatch_id": "toolu_01GXYU6AJhei9oGKkJL8gzxV", "elapsed": 0.508170973, "error": "", "result": {"historyId": "2975", "id": "1a07cba460cff47a", "internalDate": "1788798978000", "labelIds": ["UNREAD", "IMPORTANT", "CATEGORY_UPDATES", "INBOX"], "payload": {"headers": [{"name": "From", "value": "auto-confirm@amazon.com"}, {"name": "To", "value": "eval-user35@testaccount.hark.com"}, {"name": "Subject", "value": "Your Amazon.com order from April 12, 2024"}, {"name": "Date", "value": "Mon, 7 Sep 2026 16:36:18 +0000"}], "mimeType": "text/html"}, "sizeEstimate": 893, "snippet": "This historical order was delivered to Riley Chen at 1 Market St, San Francisco, CA 94105.", "threadId": "1a07cba460cff47a"}, "status": "completed", "tool_name": "shell"}
E0012Tool call: setup_loginDispatch: toolu_01LqPTWLAB6JF4h6zg26jfoL
{"dispatch_id": "toolu_01LqPTWLAB6JF4h6zg26jfoL", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_identifier": "eval-user35@testaccount.hark.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0013Tool result: setup_loginDispatch: toolu_01LqPTWLAB6JF4h6zg26jfoL
{"dispatch_id": "toolu_01LqPTWLAB6JF4h6zg26jfoL", "elapsed": 0.005686445, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0014Tool call: send_messageDispatch: toolu_01DDnDBbRYnhDfewRcoMjG6pEvidence cited by the judge
{"dispatch_id": "toolu_01DDnDBbRYnhDfewRcoMjG6p", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Found an Amazon account on your email (eval-user35@testaccount.hark.com), tap the Sign in button to connect it. Meanwhile: any brand/price preference for the 1m USB cable (and which connectors, USB-C to C, C to A, Lightning?), how many packs of Hario filters and which size (V60 01/02/03), and should both ship to 1355 Market St or the 1 Market St address on your last order?"}, "tool_name": "send_message"}
E0015Tool result: send_messageDispatch: toolu_01DDnDBbRYnhDfewRcoMjG6p
{"dispatch_id": "toolu_01DDnDBbRYnhDfewRcoMjG6p", "elapsed": 6.410973186, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Found an Amazon account on eval-user35@testaccount.hark.com. Tap Sign in to connect it.\n2) Quick questions: which USB connectors (C to C, C to A, Lightning)? How many packs of Hario filters and which size (V60 01/02/03)? And ship to 1355 Market St or 1 Market St?\n3) Any brand or price preference on the cable?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: dc38a1ed-a40d-422b-8297-7e8750b30784", "status": "completed", "tool_name": "send_message"}
E0016Assistant messageEvidence cited by the judge
Found an Amazon account on eval-user35@testaccount.hark.com. Tap Sign in to connect it.
E0017Assistant messageEvidence cited by the judge
Quick questions: which USB connectors (C to C, C to A, Lightning)? How many packs of Hario filters and which size (V60 01/02/03)? And ship to 1355 Market St or 1 Market St?
E0018Assistant messageEvidence cited by the judge
Any brand or price preference on the cable?

launch25/order_amazon_cable_filters/profile_address_reuse-5

Issue

Hark's pre-browsing intake failed to request all independent information needed for the purchase, including an arrival deadline and sufficient Hario filter size/model compatibility details. The loaded skill required a compact request for all necessary purchase details. Hark asked about cable connector and brand preferences but omitted other user-supplied details needed to choose compatible filters and evaluate delivery options, creating another avoidable intake round trip.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_01GobdRAvDAm7PoDS2t42oJc
{"dispatch_id": "toolu_01GobdRAvDAm7PoDS2t42oJc", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_01GobdRAvDAm7PoDS2t42oJcEvidence cited by the judge
{"dispatch_id": "toolu_01GobdRAvDAm7PoDS2t42oJc", "elapsed": 0.004736751, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_01GPHCTQm7bNmAPdXpoD58jN
{"dispatch_id": "toolu_01GPHCTQm7bNmAPdXpoD58jN", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee filters USB cable"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_01GPHCTQm7bNmAPdXpoD58jN
{"dispatch_id": "toolu_01GPHCTQm7bNmAPdXpoD58jN", "elapsed": 0.13399287, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: shellDispatch: toolu_01Xsbxd1mw3ynTu96QAZdBGe
{"dispatch_id": "toolu_01Xsbxd1mw3ynTu96QAZdBGe", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01Xsbxd1mw3ynTu96QAZdBGe
{"dispatch_id": "toolu_01Xsbxd1mw3ynTu96QAZdBGe", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799019515}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01Xsbxd1mw3ynTu96QAZdBGe
{"dispatch_id": "toolu_01Xsbxd1mw3ynTu96QAZdBGe", "elapsed": 0.520841474, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_01Xausx5UK6GTB6QJoHtjWRq
{"dispatch_id": "toolu_01Xausx5UK6GTB6QJoHtjWRq", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_01Xausx5UK6GTB6QJoHtjWRq
{"dispatch_id": "toolu_01Xausx5UK6GTB6QJoHtjWRq", "elapsed": 0.005767696, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_01Ph6EZSMyDpaEKzQ9aWjqAnEvidence cited by the judge
{"dispatch_id": "toolu_01Ph6EZSMyDpaEKzQ9aWjqAn", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "I don't see an Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nWhile you do: any brand/price preference for the 1m USB cable (and which connector, USB-C to C, C to A, Lightning?), and should everything ship to 1355 Market St?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_01Ph6EZSMyDpaEKzQ9aWjqAnEvidence cited by the judge
{"dispatch_id": "toolu_01Ph6EZSMyDpaEKzQ9aWjqAn", "elapsed": 6.319394795, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Tap the Sign in button that just appeared and I'll take it from there.\n2) Quick one though: which USB connector do you need (C to C, C to A, or Lightning)? Any brand preference on the cable or filters?\n3) And everything ships to 1355 Market St?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: bd40b1d9-ec2a-47a8-9089-b7fd70e9e636", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
Tap the Sign in button that just appeared and I'll take it from there.
E0014Assistant messageEvidence cited by the judge
Quick one though: which USB connector do you need (C to C, C to A, or Lightning)? Any brand preference on the cable or filters?
E0015Assistant message
And everything ships to 1355 Market St?

launch25/order_amazon_cable_filters/skill_adherence-4

Issue 1

The cable's brand preference was never established and no authorized source could supply it (memory empty, no purchase history accessible pre-login). Hark's intake questions covered connector type and filter size/color only; no brand preference question was asked for the USB cable.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4k
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable Hario coffee filters"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4kEvidence cited by the judge
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "elapsed": 0.142254582, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "elapsed": 0.004917167, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799029365}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": 0.619399687, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "elapsed": 0.003405495, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6KbtEvidence cited by the judge
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things while you do: which USB cable (USB-C to USB-C, USB-A to C, or Lightning?), and which Hario filters (V60 size 01, 02, or 03, and white or natural)?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6Kbt
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "elapsed": 5.882957388, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.\n2) Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?\n3) And which Hario filters: V60 size 01, 02, or 03, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 1278709e-2902-488d-a78f-fc328ead9e3e", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.
E0014Assistant messageEvidence cited by the judge
Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?
E0015Assistant messageEvidence cited by the judge
And which Hario filters: V60 size 01, 02, or 03, and white or natural?

Issue 2

The filter pack size/count was never established and no authorized source could supply it. Hark asked only about V60 size and color, omitting how many filters or which pack size, and did not confirm cable quantity either.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4k
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable Hario coffee filters"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4kEvidence cited by the judge
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "elapsed": 0.142254582, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "elapsed": 0.004917167, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799029365}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": 0.619399687, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "elapsed": 0.003405495, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6KbtEvidence cited by the judge
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things while you do: which USB cable (USB-C to USB-C, USB-A to C, or Lightning?), and which Hario filters (V60 size 01, 02, or 03, and white or natural)?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6Kbt
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "elapsed": 5.882957388, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.\n2) Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?\n3) And which Hario filters: V60 size 01, 02, or 03, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 1278709e-2902-488d-a78f-fc328ead9e3e", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.
E0014Assistant messageEvidence cited by the judge
Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?
E0015Assistant messageEvidence cited by the judge
And which Hario filters: V60 size 01, 02, or 03, and white or natural?

Issue 3

No target price range was established and no authorized source could supply it (memory returned no results). Hark's pre-browser intake message contained no price-range question.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4k
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable Hario coffee filters"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4kEvidence cited by the judge
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "elapsed": 0.142254582, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "elapsed": 0.004917167, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799029365}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": 0.619399687, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "elapsed": 0.003405495, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6KbtEvidence cited by the judge
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things while you do: which USB cable (USB-C to USB-C, USB-A to C, or Lightning?), and which Hario filters (V60 size 01, 02, or 03, and white or natural)?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6Kbt
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "elapsed": 5.882957388, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.\n2) Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?\n3) And which Hario filters: V60 size 01, 02, or 03, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 1278709e-2902-488d-a78f-fc328ead9e3e", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.
E0014Assistant messageEvidence cited by the judge
Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?
E0015Assistant messageEvidence cited by the judge
And which Hario filters: V60 size 01, 02, or 03, and white or natural?

Issue 4

No delivery deadline or urgency was established and no authorized source could supply it. Hark's intake asked only about cable connector and filter variant, never about an arrival deadline.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4k
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable Hario coffee filters"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4kEvidence cited by the judge
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "elapsed": 0.142254582, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "elapsed": 0.004917167, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799029365}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": 0.619399687, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "elapsed": 0.003405495, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6KbtEvidence cited by the judge
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things while you do: which USB cable (USB-C to USB-C, USB-A to C, or Lightning?), and which Hario filters (V60 size 01, 02, or 03, and white or natural)?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6Kbt
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "elapsed": 5.882957388, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.\n2) Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?\n3) And which Hario filters: V60 size 01, 02, or 03, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 1278709e-2902-488d-a78f-fc328ead9e3e", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.
E0014Assistant messageEvidence cited by the judge
Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?
E0015Assistant messageEvidence cited by the judge
And which Hario filters: V60 size 01, 02, or 03, and white or natural?

Issue 5

Hark was correctly gathering specs before product selection and asked in one batch about connector type and V60 size/color, but omitted the filter count/pack size (and did not confirm cable USB standard beyond connector type or quantity). The rule requires every still-missing specification in one request; the pack size gap remains unasked.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4k
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable Hario coffee filters"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012s3xdbsKCBNdzGPMhQeT4k
{"dispatch_id": "toolu_012s3xdbsKCBNdzGPMhQeT4k", "elapsed": 0.142254582, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WZD4JQzJVsKykRhH2TQekg
{"dispatch_id": "toolu_01WZD4JQzJVsKykRhH2TQekg", "elapsed": 0.004917167, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799029365}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_013U3yHYUJK5TZgN7TRnMWNS
{"dispatch_id": "toolu_013U3yHYUJK5TZgN7TRnMWNS", "elapsed": 0.619399687, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_017952eU7tEd1HqMtsSwzW7m
{"dispatch_id": "toolu_017952eU7tEd1HqMtsSwzW7m", "elapsed": 0.003405495, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6KbtEvidence cited by the judge
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things while you do: which USB cable (USB-C to USB-C, USB-A to C, or Lightning?), and which Hario filters (V60 size 01, 02, or 03, and white or natural)?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_019iVG8ZSD1QB4URWVBB6Kbt
{"dispatch_id": "toolu_019iVG8ZSD1QB4URWVBB6Kbt", "elapsed": 5.882957388, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.\n2) Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?\n3) And which Hario filters: V60 size 01, 02, or 03, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 1278709e-2902-488d-a78f-fc328ead9e3e", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll take it from there.
E0014Assistant messageEvidence cited by the judge
Which USB cable: USB-C to USB-C, USB-A to C, or Lightning?
E0015Assistant messageEvidence cited by the judge
And which Hario filters: V60 size 01, 02, or 03, and white or natural?

launch25/order_amazon_cable_filters/profile_address_reuse-4

Issue

When gathering the purchase requirements, Hark omitted required user-supplied details, including the arrival deadline and a target price for the Hario filters. The Amazon skill required one concise request for all necessary purchase information, including target price and arrival deadline. Hark asked for filter size and color and cable connector, brand, and budget, but omitted other independent required inputs, making another intake round likely.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_01TQFRZapzLxPgGtRWBZkUBV
{"dispatch_id": "toolu_01TQFRZapzLxPgGtRWBZkUBV", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee Hario"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_01TQFRZapzLxPgGtRWBZkUBV
{"dispatch_id": "toolu_01TQFRZapzLxPgGtRWBZkUBV", "elapsed": 0.140642698, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01FYVJtpXCD3VWkkUezgGbNu
{"dispatch_id": "toolu_01FYVJtpXCD3VWkkUezgGbNu", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01FYVJtpXCD3VWkkUezgGbNuEvidence cited by the judge
{"dispatch_id": "toolu_01FYVJtpXCD3VWkkUezgGbNu", "elapsed": 0.005812239, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: setup_loginDispatch: toolu_01WhQ7XKBVcYpVXnNiHhnUtf
{"dispatch_id": "toolu_01WhQ7XKBVcYpVXnNiHhnUtf", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0007Tool result: setup_loginDispatch: toolu_01WhQ7XKBVcYpVXnNiHhnUtf
{"dispatch_id": "toolu_01WhQ7XKBVcYpVXnNiHhnUtf", "elapsed": 0.006737692, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0008Tool call: send_messageDispatch: toolu_013YfLGxhYPqTn8Hyv1X3b83Evidence cited by the judge
{"dispatch_id": "toolu_013YfLGxhYPqTn8Hyv1X3b83", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign-in button that just appeared and I'll get both items lined up.\n\nTwo quick things: which Hario filters (V60 size 01 or 02, white or natural), and any budget or brand preference on the 1m USB cable (USB-C to C, C to A, or Lightning)?"}, "tool_name": "send_message"}
E0009Tool result: send_messageDispatch: toolu_013YfLGxhYPqTn8Hyv1X3b83
{"dispatch_id": "toolu_013YfLGxhYPqTn8Hyv1X3b83", "elapsed": 4.190804562, "error": "", "result": "Delivered (confirmed) as 2 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) I need a couple quick specs before I order. Which Hario filters, 01 or 02? And white or natural?\n2) For the USB cable: USB-C to C, C to A, or Lightning? Any brand preference or budget?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: e446ee23-2962-4ab6-8fc5-7be0f08858d2", "status": "completed", "tool_name": "send_message"}
E0010Assistant messageEvidence cited by the judge
I need a couple quick specs before I order. Which Hario filters, 01 or 02? And white or natural?
E0011Assistant messageEvidence cited by the judge
For the USB cable: USB-C to C, C to A, or Lightning? Any brand preference or budget?

launch25/order_amazon_cable_filters/profile_address_reuse-3

Issue

Hark requested cable and filter variants but omitted other independent purchase requirements mandated by the workflow, including target price, remaining brand preferences, and arrival deadline. These are user-supplied preferences that could have been requested in the same concise intake. Their omission conflicts with the loaded skill and is likely to require another round trip.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_01GU2ihpRQt4qYYbgedeWB2S
{"dispatch_id": "toolu_01GU2ihpRQt4qYYbgedeWB2S", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_01GU2ihpRQt4qYYbgedeWB2SEvidence cited by the judge
{"dispatch_id": "toolu_01GU2ihpRQt4qYYbgedeWB2S", "elapsed": 0.005216544, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_016w9kwGq631RHAaXfUs1MNE
{"dispatch_id": "toolu_016w9kwGq631RHAaXfUs1MNE", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon ordering preferences, USB cable type, Hario coffee filters size"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_016w9kwGq631RHAaXfUs1MNE
{"dispatch_id": "toolu_016w9kwGq631RHAaXfUs1MNE", "elapsed": 0.135044641, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: shellDispatch: toolu_01CpF17gXTmbJcTtY3ggSFYy
{"dispatch_id": "toolu_01CpF17gXTmbJcTtY3ggSFYy", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=5\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01CpF17gXTmbJcTtY3ggSFYy
{"dispatch_id": "toolu_01CpF17gXTmbJcTtY3ggSFYy", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799007470}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01CpF17gXTmbJcTtY3ggSFYy
{"dispatch_id": "toolu_01CpF17gXTmbJcTtY3ggSFYy", "elapsed": 0.603112564, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_0174sYbgfTXsCzsd4zRkaDFy
{"dispatch_id": "toolu_0174sYbgfTXsCzsd4zRkaDFy", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_0174sYbgfTXsCzsd4zRkaDFy
{"dispatch_id": "toolu_0174sYbgfTXsCzsd4zRkaDFy", "elapsed": 0.006588038, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_01XYvr3SX4prYbRGj53nhMRUEvidence cited by the judge
{"dispatch_id": "toolu_01XYvr3SX4prYbRGj53nhMRU", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign in button that just appeared and I'll take it from there. Two things so I get the right items: which USB cable (USB-C to USB-C, USB-A to C, or Lightning?), and which Hario filters (V60 size 01 or 02, white or natural)?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_01XYvr3SX4prYbRGj53nhMRU
{"dispatch_id": "toolu_01XYvr3SX4prYbRGj53nhMRU", "elapsed": 3.873788227, "error": "", "result": "Delivered (confirmed) as 2 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) I need a couple details. Which USB cable, USB-C to USB-C, USB-A to C, or Lightning? And for the Hario filters, which size, 01 or 02, and what color?\n2) Once you pick, tap the Amazon sign in button and I'll grab both.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: 56431625-1f5c-4f58-8b96-63c5f32ece20", "status": "completed", "tool_name": "send_message"}
E0013Assistant messageEvidence cited by the judge
I need a couple details. Which USB cable, USB-C to USB-C, USB-A to C, or Lightning? And for the Hario filters, which size, 01 or 02, and what color?
E0014Assistant message
Once you pick, tap the Amazon sign in button and I'll grab both.

launch25/order_amazon_cable_filters/profile_address_precedence-1

Issue

Hark requested only part of the required purchase information, omitting quantity, arrival deadline, and meaningful Hario filter specifications such as size/model and filter type from its authored intake. The loaded Amazon skill explicitly required asking for all purchase information in two sentences or fewer. These omitted preferences could only be supplied or confirmed by the user and will require another round trip.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_01WWLN9wtM7UaqpfmPFzGiZi
{"dispatch_id": "toolu_01WWLN9wtM7UaqpfmPFzGiZi", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_01WWLN9wtM7UaqpfmPFzGiZiEvidence cited by the judge
{"dispatch_id": "toolu_01WWLN9wtM7UaqpfmPFzGiZi", "elapsed": 0.006147708, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_016bvm6TmBT7deKJ3VEuKV1Z
{"dispatch_id": "toolu_016bvm6TmBT7deKJ3VEuKV1Z", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon account login purchases"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_016bvm6TmBT7deKJ3VEuKV1Z
{"dispatch_id": "toolu_016bvm6TmBT7deKJ3VEuKV1Z", "elapsed": 0.136972586, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: shellDispatch: toolu_01CqAfYmcT7AdbTKWU8MRxaM
{"dispatch_id": "toolu_01CqAfYmcT7AdbTKWU8MRxaM", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01CqAfYmcT7AdbTKWU8MRxaM
{"dispatch_id": "toolu_01CqAfYmcT7AdbTKWU8MRxaM", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | h...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799048802}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01CqAfYmcT7AdbTKWU8MRxaM
{"dispatch_id": "toolu_01CqAfYmcT7AdbTKWU8MRxaM", "elapsed": 0.564282029, "error": "", "result": {"messages": [{"id": "1a07cbb02a504481", "threadId": "1a07cbb02a504481"}], "resultSizeEstimate": 1}, "status": "completed", "tool_name": "shell"}
E0009Tool call: shellDispatch: toolu_018dLovqCu2RkYpo7KFMuzdo
{"dispatch_id": "toolu_018dLovqCu2RkYpo7KFMuzdo", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages/1a07cbb02a504481?format=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D&metadataHeaders=%5BREDACTED%5D\" ", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0010Tool progress: shellDispatch: toolu_018dLovqCu2RkYpo7KFMuzdo
{"dispatch_id": "toolu_018dLovqCu2RkYpo7KFMuzdo", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages/1a07cbb02a504481?format=%5BREDACTED%5D...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799052067}, "result": null, "status": "running", "tool_name": "shell"}
E0011Tool result: shellDispatch: toolu_018dLovqCu2RkYpo7KFMuzdo
{"dispatch_id": "toolu_018dLovqCu2RkYpo7KFMuzdo", "elapsed": 0.397104759, "error": "", "result": {"historyId": "51797", "id": "1a07cbb02a504481", "internalDate": "1788799026000", "labelIds": ["UNREAD", "CATEGORY_UPDATES", "INBOX"], "payload": {"headers": [{"name": "From", "value": "auto-confirm@amazon.com"}, {"name": "To", "value": "test-user-9@testaccount.hark.com"}, {"name": "Subject", "value": "Your Amazon.com order from April 12, 2024"}, {"name": "Date", "value": "Mon, 7 Sep 2026 09:37:06 -0700"}], "mimeType": "text/html"}, "sizeEstimate": 892, "snippet": "This historical order was delivered to Riley Chen at 1 Market St, San Francisco, CA 94105.", "threadId": "1a07cbb02a504481"}, "status": "completed", "tool_name": "shell"}
E0012Tool call: setup_loginDispatch: toolu_0134cn1sZKewHvmhdsFBi7WW
{"dispatch_id": "toolu_0134cn1sZKewHvmhdsFBi7WW", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_identifier": "test-user-9@testaccount.hark.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0013Tool result: setup_loginDispatch: toolu_0134cn1sZKewHvmhdsFBi7WW
{"dispatch_id": "toolu_0134cn1sZKewHvmhdsFBi7WW", "elapsed": 0.003450295, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0014Tool call: send_messageDispatch: toolu_01ShaiSiDrnn4QyznfWjAtEKEvidence cited by the judge
{"dispatch_id": "toolu_01ShaiSiDrnn4QyznfWjAtEK", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign in button that just appeared (your account is under test-user-9@testaccount.hark.com). Meanwhile: any brand/price preference on the 1m USB cable, which connector type (USB-A to C, C to C, micro), and should both ship to 1355 Market St or the 1 Market St address on your last order?"}, "tool_name": "send_message"}
E0015Tool result: send_messageDispatch: toolu_01ShaiSiDrnn4QyznfWjAtEK
{"dispatch_id": "toolu_01ShaiSiDrnn4QyznfWjAtEK", "elapsed": 4.855970785, "error": "", "result": "Delivered (confirmed) as 2 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Sign in with test-user-9@testaccount.hark.com when the prompt pops up.\n2) What connector type for the USB cable (A to C, C to C, or micro)? And ship both to 1355 Market St or the other address?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: a9702321-2aa4-48cc-93c1-648b1648c68f", "status": "completed", "tool_name": "send_message"}
E0016Assistant message
Sign in with test-user-9@testaccount.hark.com when the prompt pops up.
E0017Assistant message
What connector type for the USB cable (A to C, C to C, or micro)? And ship both to 1355 Market St or the other address?

launch25/order_amazon_cable_filters/skill_adherence-3

Issue 1

The USB cable brand preference was never established by the user or any authorized source (memory returned empty, E0003), and Hark's intake message (E0011) asked only about connectors and filter size/color. No brand question was asked before the turn ended.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvA
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Hario coffee filters V60 size preference, coffee gear, USB cable type"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvAEvidence cited by the judge
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "elapsed": 0.140567924, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "elapsed": 0.006553491, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | head -c 1500", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | h...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799023958}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": 0.54042664, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "elapsed": 0.006007896, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2Evidence cited by the judge
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things I need meanwhile:\n1. USB cable: which connectors (USB-C to USB-C, USB-A to USB-C, USB-C to Lightning)?\n2. Hario filters: V60 size 01 or 02, and white (bleached) or natural?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "elapsed": 6.054642481, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.\n2) USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?\n3) Hario filters: V60 size 01 or 02, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: cee300b0-1cac-4709-b274-75f7215d19cb", "status": "completed", "tool_name": "send_message"}
E0013Assistant messageEvidence cited by the judge
No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.
E0014Assistant messageEvidence cited by the judge
USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?
E0015Assistant messageEvidence cited by the judge
Hario filters: V60 size 01 or 02, and white or natural?

Issue 2

The Hario filter count/pack size was not established and no authorized source supplied it (memory empty, E0003). Hark's single intake message asked only about connectors and V60 size/color, omitting quantity or pack size for the filters.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvA
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Hario coffee filters V60 size preference, coffee gear, USB cable type"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvAEvidence cited by the judge
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "elapsed": 0.140567924, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "elapsed": 0.006553491, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | head -c 1500", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | h...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799023958}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": 0.54042664, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "elapsed": 0.006007896, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2Evidence cited by the judge
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things I need meanwhile:\n1. USB cable: which connectors (USB-C to USB-C, USB-A to USB-C, USB-C to Lightning)?\n2. Hario filters: V60 size 01 or 02, and white (bleached) or natural?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "elapsed": 6.054642481, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.\n2) USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?\n3) Hario filters: V60 size 01 or 02, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: cee300b0-1cac-4709-b274-75f7215d19cb", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.
E0014Assistant message
USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?
E0015Assistant messageEvidence cited by the judge
Hario filters: V60 size 01 or 02, and white or natural?

Issue 3

No target price range was stated by the user or retrieved from any source, and Hark's pre-browsing intake message (E0011) did not ask for one.

Turn 1

E0001User messageEvidence cited by the judge
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvA
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Hario coffee filters V60 size preference, coffee gear, USB cable type"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvAEvidence cited by the judge
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "elapsed": 0.140567924, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "elapsed": 0.006553491, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | head -c 1500", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | h...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799023958}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": 0.54042664, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "elapsed": 0.006007896, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2Evidence cited by the judge
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things I need meanwhile:\n1. USB cable: which connectors (USB-C to USB-C, USB-A to USB-C, USB-C to Lightning)?\n2. Hario filters: V60 size 01 or 02, and white (bleached) or natural?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "elapsed": 6.054642481, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.\n2) USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?\n3) Hario filters: V60 size 01 or 02, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: cee300b0-1cac-4709-b274-75f7215d19cb", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.
E0014Assistant message
USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?
E0015Assistant message
Hario filters: V60 size 01 or 02, and white or natural?

Issue 4

No arrival deadline or urgency was established, and Hark's intake message asked only about connectors and filter size/color, never about when the items are needed.

Turn 1

E0001User messageEvidence cited by the judge
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvA
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Hario coffee filters V60 size preference, coffee gear, USB cable type"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvAEvidence cited by the judge
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "elapsed": 0.140567924, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "elapsed": 0.006553491, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | head -c 1500", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | h...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799023958}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": 0.54042664, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "elapsed": 0.006007896, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2Evidence cited by the judge
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things I need meanwhile:\n1. USB cable: which connectors (USB-C to USB-C, USB-A to USB-C, USB-C to Lightning)?\n2. Hario filters: V60 size 01 or 02, and white (bleached) or natural?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "elapsed": 6.054642481, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.\n2) USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?\n3) Hario filters: V60 size 01 or 02, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: cee300b0-1cac-4709-b274-75f7215d19cb", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.
E0014Assistant message
USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?
E0015Assistant message
Hario filters: V60 size 01 or 02, and white or natural?

Issue 5

Hark issued its single consolidated specification request before any product selection (E0011), but that request omitted the filter count/pack size and the cable's USB standard, asking only about connectors and V60 size/paper color. Not every still-missing specification was gathered in that one request.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvA
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Hario coffee filters V60 size preference, coffee gear, USB cable type"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_012iHQgeosuKRPDxr12i4BvA
{"dispatch_id": "toolu_012iHQgeosuKRPDxr12i4BvA", "elapsed": 0.140567924, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_015j1GNXMZxnEpLC6efGeKrH
{"dispatch_id": "toolu_015j1GNXMZxnEpLC6efGeKrH", "elapsed": 0.006553491, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | head -c 1500", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s \"https://gmail.googleapis.com/gmail/v1/users/me/messages?q=%5BREDACTED%5D&maxResults=%5BREDACTED%5D\" | h...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799023958}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01PPWZNb9SHWHkW8XeMmLJTV
{"dispatch_id": "toolu_01PPWZNb9SHWHkW8XeMmLJTV", "elapsed": 0.54042664, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_014Z8wAikCLtbUauFX4W3ijP
{"dispatch_id": "toolu_014Z8wAikCLtbUauFX4W3ijP", "elapsed": 0.006007896, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2Evidence cited by the judge
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared and I'll take it from there.\n\nTwo things I need meanwhile:\n1. USB cable: which connectors (USB-C to USB-C, USB-A to USB-C, USB-C to Lightning)?\n2. Hario filters: V60 size 01 or 02, and white (bleached) or natural?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_01KdXpgzZx34QGFjVmycLDg2
{"dispatch_id": "toolu_01KdXpgzZx34QGFjVmycLDg2", "elapsed": 6.054642481, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.\n2) USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?\n3) Hario filters: V60 size 01 or 02, and white or natural?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: cee300b0-1cac-4709-b274-75f7215d19cb", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up and I'll handle the order from there.
E0014Assistant messageEvidence cited by the judge
USB cable: which connectors? USB-C to USB-C, USB-A to USB-C, or USB-C to Lightning?
E0015Assistant messageEvidence cited by the judge
Hario filters: V60 size 01 or 02, and white or natural?

launch25/order_amazon_cable_filters/skill_adherence-5

Issue 1

The USB cable brand preference was never established by the user or any authorized source, and Hark's intake message (E0011) and the delivered messages (E0013-E0015) contain no brand question. Hark ended the turn without asking.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee filters Hario"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "elapsed": 0.143794832, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "elapsed": 0.005655608, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=10\" | jq -r '.messages[]?.id' | head -5", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799033431}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": 0.499829464, "error": "", "result": "", "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "elapsed": 0.002864025, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5Evidence cited by the judge
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared. Meanwhile: which USB cable (USB-C to C, A to C, or something else) and which Hario filter size (V60 01, 02, or 03, tabbed white/natural)? Also confirm the delivery address."}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "elapsed": 5.906527187, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up.\n2) Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?\n3) Also confirm the delivery address.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: ca1bb39e-e2b2-4615-928c-61fadb07060b", "status": "completed", "tool_name": "send_message"}
E0013Assistant messageEvidence cited by the judge
No Amazon account on file. Tap the Sign in button that just popped up.
E0014Assistant messageEvidence cited by the judge
Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?
E0015Assistant messageEvidence cited by the judge
Also confirm the delivery address.

Issue 2

The Hario filter count/pack size was unspecified and unavailable from any consulted source, yet Hark's intake asked only about filter size (01/02/03) and cable connector, with no quantity or pack-size question in the draft or delivered text (E0011, E0014).

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee filters Hario"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "elapsed": 0.143794832, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "elapsed": 0.005655608, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=10\" | jq -r '.messages[]?.id' | head -5", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799033431}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": 0.499829464, "error": "", "result": "", "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "elapsed": 0.002864025, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5Evidence cited by the judge
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared. Meanwhile: which USB cable (USB-C to C, A to C, or something else) and which Hario filter size (V60 01, 02, or 03, tabbed white/natural)? Also confirm the delivery address."}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "elapsed": 5.906527187, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up.\n2) Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?\n3) Also confirm the delivery address.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: ca1bb39e-e2b2-4615-928c-61fadb07060b", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
No Amazon account on file. Tap the Sign in button that just popped up.
E0014Assistant messageEvidence cited by the judge
Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?
E0015Assistant message
Also confirm the delivery address.

Issue 3

No target price range was established from the request, memory, or any other source, and Hark's pre-browse intake omitted any price-range question (E0011, E0013-E0015).

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee filters Hario"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "elapsed": 0.143794832, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "elapsed": 0.005655608, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=10\" | jq -r '.messages[]?.id' | head -5", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799033431}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": 0.499829464, "error": "", "result": "", "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "elapsed": 0.002864025, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5Evidence cited by the judge
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared. Meanwhile: which USB cable (USB-C to C, A to C, or something else) and which Hario filter size (V60 01, 02, or 03, tabbed white/natural)? Also confirm the delivery address."}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "elapsed": 5.906527187, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up.\n2) Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?\n3) Also confirm the delivery address.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: ca1bb39e-e2b2-4615-928c-61fadb07060b", "status": "completed", "tool_name": "send_message"}
E0013Assistant messageEvidence cited by the judge
No Amazon account on file. Tap the Sign in button that just popped up.
E0014Assistant messageEvidence cited by the judge
Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?
E0015Assistant messageEvidence cited by the judge
Also confirm the delivery address.

Issue 4

No arrival deadline or urgency was established, and Hark's intake message contained no deadline question before ending the turn (E0011, E0013-E0015).

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee filters Hario"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "elapsed": 0.143794832, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "elapsed": 0.005655608, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=10\" | jq -r '.messages[]?.id' | head -5", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799033431}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": 0.499829464, "error": "", "result": "", "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "elapsed": 0.002864025, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5Evidence cited by the judge
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared. Meanwhile: which USB cable (USB-C to C, A to C, or something else) and which Hario filter size (V60 01, 02, or 03, tabbed white/natural)? Also confirm the delivery address."}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "elapsed": 5.906527187, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up.\n2) Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?\n3) Also confirm the delivery address.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: ca1bb39e-e2b2-4615-928c-61fadb07060b", "status": "completed", "tool_name": "send_message"}
E0013Assistant messageEvidence cited by the judge
No Amazon account on file. Tap the Sign in button that just popped up.
E0014Assistant messageEvidence cited by the judge
Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?
E0015Assistant messageEvidence cited by the judge
Also confirm the delivery address.

Issue 5

Hark issued its consolidated intake request (E0011) covering cable connector type and Hario V60 filter size, but omitted the filter count/pack size (and cable USB standard) from that single request and then ended the turn. The one-request obligation was exercised and left incomplete.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences USB cable coffee filters Hario"}, "tool_name": "memory"}
E0003Tool result: memoryDispatch: toolu_019C1gxpMqXog6WMhhhJQiv5
{"dispatch_id": "toolu_019C1gxpMqXog6WMhhhJQiv5", "elapsed": 0.143794832, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0004Tool call: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "id": "_system/ordering-amazon"}, "tool_name": "skill"}
E0005Tool result: skillDispatch: toolu_01WVcFv3jF6bcbuJnfzdpStA
{"dispatch_id": "toolu_01WVcFv3jF6bcbuJnfzdpStA", "elapsed": 0.005655608, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0006Tool call: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com\" --data-urlencode \"maxResults=10\" | jq -r '.messages[]?.id' | head -5", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799033431}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_01EBPheJeqE1NH71SxoxunPg
{"dispatch_id": "toolu_01EBPheJeqE1NH71SxoxunPg", "elapsed": 0.499829464, "error": "", "result": "", "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_01AeabH92SZDDwn2ygWJfuVy
{"dispatch_id": "toolu_01AeabH92SZDDwn2ygWJfuVy", "elapsed": 0.002864025, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5Evidence cited by the judge
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "No Amazon account on file, so tap the Sign in button that just appeared. Meanwhile: which USB cable (USB-C to C, A to C, or something else) and which Hario filter size (V60 01, 02, or 03, tabbed white/natural)? Also confirm the delivery address."}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_012YPVD6ScEcCyrCfFtovSu5
{"dispatch_id": "toolu_012YPVD6ScEcCyrCfFtovSu5", "elapsed": 5.906527187, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) No Amazon account on file. Tap the Sign in button that just popped up.\n2) Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?\n3) Also confirm the delivery address.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: ca1bb39e-e2b2-4615-928c-61fadb07060b", "status": "completed", "tool_name": "send_message"}
E0013Assistant messageEvidence cited by the judge
No Amazon account on file. Tap the Sign in button that just popped up.
E0014Assistant messageEvidence cited by the judge
Which USB cable—C to C, A to C, or something else? And which Hario filter: V60 01, 02, or 03?
E0015Assistant messageEvidence cited by the judge
Also confirm the delivery address.

launch25/order_amazon_cable_filters/skill_adherence-2

Issue 1

The Hario brand was stated for the filters, but no brand preference was established for the USB cable and the empty memory result supplied none. Hark's delivered intake question covered only cable ends and filter size/count; it never asked about cable brand preference before ending the turn.

Turn 1

E0001User messageEvidence cited by the judge
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_01TV81EkDRRijqx33MLN7B39
{"dispatch_id": "toolu_01TV81EkDRRijqx33MLN7B39", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_01TV81EkDRRijqx33MLN7B39
{"dispatch_id": "toolu_01TV81EkDRRijqx33MLN7B39", "elapsed": 0.005394396, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_01H6H9Ha4yrEVSJiydppRQ32
{"dispatch_id": "toolu_01H6H9Ha4yrEVSJiydppRQ32", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee filters Hario cables"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_01H6H9Ha4yrEVSJiydppRQ32Evidence cited by the judge
{"dispatch_id": "toolu_01H6H9Ha4yrEVSJiydppRQ32", "elapsed": 0.14149218, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: setup_loginDispatch: toolu_01BXRGrdh4STRoMAxY3Dkz7t
{"dispatch_id": "toolu_01BXRGrdh4STRoMAxY3Dkz7t", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0007Tool result: setup_loginDispatch: toolu_01BXRGrdh4STRoMAxY3Dkz7t
{"dispatch_id": "toolu_01BXRGrdh4STRoMAxY3Dkz7t", "elapsed": 0.00281292, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0008Tool call: send_messageDispatch: toolu_01CcUSS87TA8kpaVEYe8VFAp
{"dispatch_id": "toolu_01CcUSS87TA8kpaVEYe8VFAp", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign in button that just appeared and I'll get shopping. Two things so I pick right: which cable ends (USB-C to USB-C, USB-C to USB-A, Lightning?), and which Hario filters (V60 size 01 or 02, and count)?"}, "tool_name": "send_message"}
E0009Tool result: send_messageDispatch: toolu_01CcUSS87TA8kpaVEYe8VFApEvidence cited by the judge
{"dispatch_id": "toolu_01CcUSS87TA8kpaVEYe8VFAp", "elapsed": 1.568837876, "error": "", "result": "Delivered (confirmed) as 1 message. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) I need two things to get the order right. Which cable ends: USB-C to USB-C, USB-C to USB-A, or Lightning? And which Hario filters: V60 size 01 or 02, and how many?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: cf37719a-546d-44fc-b7e8-b1a816900e08", "status": "completed", "tool_name": "send_message"}
E0010Assistant messageEvidence cited by the judge
I need two things to get the order right. Which cable ends: USB-C to USB-C, USB-C to USB-A, or Lightning? And which Hario filters: V60 size 01 or 02, and how many?

Issue 2

No target price range was established by the user or by any authorized source (memory returned empty), and no browser had been opened. Hark's delivered intake message asked only about cable ends and filter size/count and never asked for a target price range before ending the turn.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_01TV81EkDRRijqx33MLN7B39
{"dispatch_id": "toolu_01TV81EkDRRijqx33MLN7B39", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_01TV81EkDRRijqx33MLN7B39
{"dispatch_id": "toolu_01TV81EkDRRijqx33MLN7B39", "elapsed": 0.005394396, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_01H6H9Ha4yrEVSJiydppRQ32
{"dispatch_id": "toolu_01H6H9Ha4yrEVSJiydppRQ32", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee filters Hario cables"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_01H6H9Ha4yrEVSJiydppRQ32Evidence cited by the judge
{"dispatch_id": "toolu_01H6H9Ha4yrEVSJiydppRQ32", "elapsed": 0.14149218, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: setup_loginDispatch: toolu_01BXRGrdh4STRoMAxY3Dkz7t
{"dispatch_id": "toolu_01BXRGrdh4STRoMAxY3Dkz7t", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0007Tool result: setup_loginDispatch: toolu_01BXRGrdh4STRoMAxY3Dkz7t
{"dispatch_id": "toolu_01BXRGrdh4STRoMAxY3Dkz7t", "elapsed": 0.00281292, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0008Tool call: send_messageDispatch: toolu_01CcUSS87TA8kpaVEYe8VFAp
{"dispatch_id": "toolu_01CcUSS87TA8kpaVEYe8VFAp", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign in button that just appeared and I'll get shopping. Two things so I pick right: which cable ends (USB-C to USB-C, USB-C to USB-A, Lightning?), and which Hario filters (V60 size 01 or 02, and count)?"}, "tool_name": "send_message"}
E0009Tool result: send_messageDispatch: toolu_01CcUSS87TA8kpaVEYe8VFApEvidence cited by the judge
{"dispatch_id": "toolu_01CcUSS87TA8kpaVEYe8VFAp", "elapsed": 1.568837876, "error": "", "result": "Delivered (confirmed) as 1 message. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) I need two things to get the order right. Which cable ends: USB-C to USB-C, USB-C to USB-A, or Lightning? And which Hario filters: V60 size 01 or 02, and how many?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: cf37719a-546d-44fc-b7e8-b1a816900e08", "status": "completed", "tool_name": "send_message"}
E0010Assistant messageEvidence cited by the judge
I need two things to get the order right. Which cable ends: USB-C to USB-C, USB-C to USB-A, or Lightning? And which Hario filters: V60 size 01 or 02, and how many?

Issue 3

No arrival deadline or urgency was established, memory supplied none, and no browser had been opened. Hark's delivered intake question omitted any deadline or urgency question, leaving the delivery-speed route undetermined.

Turn 1

E0001User message
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_01TV81EkDRRijqx33MLN7B39
{"dispatch_id": "toolu_01TV81EkDRRijqx33MLN7B39", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_01TV81EkDRRijqx33MLN7B39
{"dispatch_id": "toolu_01TV81EkDRRijqx33MLN7B39", "elapsed": 0.005394396, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_01H6H9Ha4yrEVSJiydppRQ32
{"dispatch_id": "toolu_01H6H9Ha4yrEVSJiydppRQ32", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee filters Hario cables"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_01H6H9Ha4yrEVSJiydppRQ32Evidence cited by the judge
{"dispatch_id": "toolu_01H6H9Ha4yrEVSJiydppRQ32", "elapsed": 0.14149218, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: setup_loginDispatch: toolu_01BXRGrdh4STRoMAxY3Dkz7t
{"dispatch_id": "toolu_01BXRGrdh4STRoMAxY3Dkz7t", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0007Tool result: setup_loginDispatch: toolu_01BXRGrdh4STRoMAxY3Dkz7t
{"dispatch_id": "toolu_01BXRGrdh4STRoMAxY3Dkz7t", "elapsed": 0.00281292, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0008Tool call: send_messageDispatch: toolu_01CcUSS87TA8kpaVEYe8VFAp
{"dispatch_id": "toolu_01CcUSS87TA8kpaVEYe8VFAp", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign in button that just appeared and I'll get shopping. Two things so I pick right: which cable ends (USB-C to USB-C, USB-C to USB-A, Lightning?), and which Hario filters (V60 size 01 or 02, and count)?"}, "tool_name": "send_message"}
E0009Tool result: send_messageDispatch: toolu_01CcUSS87TA8kpaVEYe8VFApEvidence cited by the judge
{"dispatch_id": "toolu_01CcUSS87TA8kpaVEYe8VFAp", "elapsed": 1.568837876, "error": "", "result": "Delivered (confirmed) as 1 message. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) I need two things to get the order right. Which cable ends: USB-C to USB-C, USB-C to USB-A, or Lightning? And which Hario filters: V60 size 01 or 02, and how many?\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: cf37719a-546d-44fc-b7e8-b1a816900e08", "status": "completed", "tool_name": "send_message"}
E0010Assistant messageEvidence cited by the judge
I need two things to get the order right. Which cable ends: USB-C to USB-C, USB-C to USB-A, or Lightning? And which Hario filters: V60 size 01 or 02, and how many?

launch25/order_amazon_cable_filters/skill_adherence-1

Issue 1

The USB cable brand preference was not established by the user request (E0001) and no authorized source supplied it (E0005, E0008). Hark's intake question covered connector type, filter size and filter count only (E0011, E0014) and never asked about cable brand preference before ending the turn.

Turn 1

E0001User messageEvidence cited by the judge
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu
{"dispatch_id": "toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu
{"dispatch_id": "toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu", "elapsed": 0.005121678, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA
{"dispatch_id": "toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee filters Hario USB cable"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiAEvidence cited by the judge
{"dispatch_id": "toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA", "elapsed": 0.136970561, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com OR subject:amazon\" --data-urlencode \"maxResults=10\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799023831}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5Evidence cited by the judge
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "elapsed": 0.668109135, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX
{"dispatch_id": "toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX
{"dispatch_id": "toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX", "elapsed": 0.006319, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8Evidence cited by the judge
{"dispatch_id": "toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign-in button to get me into your account (I found no Amazon account in your email).\n\nTwo things so I search the right products: which USB cable ends (USB-C to USB-C, USB-A to USB-C, USB-A to Micro?), and which Hario V60 filter size (01, 02, or 03) and pack count?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8
{"dispatch_id": "toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8", "elapsed": 6.438350156, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Need your Amazon sign-in to order. Can you tap in?\n2) Also: which USB ends (USB-C to USB-C, USB-A to USB-C, or USB-A to Micro)? And which Hario V60 size (01, 02, or 03) and how many filters?\n3) Once I have those I'll add them to your cart.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: bbd0c49c-f6ba-4b33-be65-e0216db726e5", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
Need your Amazon sign-in to order. Can you tap in?
E0014Assistant messageEvidence cited by the judge
Also: which USB ends (USB-C to USB-C, USB-A to USB-C, or USB-A to Micro)? And which Hario V60 size (01, 02, or 03) and how many filters?
E0015Assistant message
Once I have those I'll add them to your cart.

Issue 2

No target price range was established in the request (E0001) or by any authorized source (E0005, E0008), and no shopping browser had been opened. Hark's intake message (E0011, delivered E0013–E0015) never asked for a target price or budget.

Turn 1

E0001User messageEvidence cited by the judge
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu
{"dispatch_id": "toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu
{"dispatch_id": "toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu", "elapsed": 0.005121678, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA
{"dispatch_id": "toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee filters Hario USB cable"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiAEvidence cited by the judge
{"dispatch_id": "toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA", "elapsed": 0.136970561, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com OR subject:amazon\" --data-urlencode \"maxResults=10\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799023831}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5Evidence cited by the judge
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "elapsed": 0.668109135, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX
{"dispatch_id": "toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX
{"dispatch_id": "toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX", "elapsed": 0.006319, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8Evidence cited by the judge
{"dispatch_id": "toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign-in button to get me into your account (I found no Amazon account in your email).\n\nTwo things so I search the right products: which USB cable ends (USB-C to USB-C, USB-A to USB-C, USB-A to Micro?), and which Hario V60 filter size (01, 02, or 03) and pack count?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8
{"dispatch_id": "toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8", "elapsed": 6.438350156, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Need your Amazon sign-in to order. Can you tap in?\n2) Also: which USB ends (USB-C to USB-C, USB-A to USB-C, or USB-A to Micro)? And which Hario V60 size (01, 02, or 03) and how many filters?\n3) Once I have those I'll add them to your cart.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: bbd0c49c-f6ba-4b33-be65-e0216db726e5", "status": "completed", "tool_name": "send_message"}
E0013Assistant messageEvidence cited by the judge
Need your Amazon sign-in to order. Can you tap in?
E0014Assistant messageEvidence cited by the judge
Also: which USB ends (USB-C to USB-C, USB-A to USB-C, or USB-A to Micro)? And which Hario V60 size (01, 02, or 03) and how many filters?
E0015Assistant messageEvidence cited by the judge
Once I have those I'll add them to your cart.

Issue 3

No arrival deadline or urgency was established in the request (E0001) or recoverable from memory/email (E0005, E0008). Hark's pre-browsing intake message asked only about connector type, filter size, and filter count (E0011, E0014) and omitted the delivery deadline.

Turn 1

E0001User messageEvidence cited by the judge
Order me an 1 meter USB cable and Hario coffee filters from Amazon
E0002Tool call: skillDispatch: toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu
{"dispatch_id": "toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "load", "addendum_for": null, "content": null, "description": null, "find": null, "id": "_system/ordering-amazon", "name": null, "replace": null, "scope": null}, "tool_name": "skill"}
E0003Tool result: skillDispatch: toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu
{"dispatch_id": "toolu_bdrk_01YGMmTvtzzZuGPdi65zqkCu", "elapsed": 0.005121678, "error": "", "result": {"address": "_system/ordering-amazon", "content": "# Ordering from Amazon\n\nHow to handle a request to buy something on Amazon.\n\n## Before spinning up browser\n\n- Search emails and memory for Amazon accounts.\n- If an account is found, ask the user to log in. (Do not stop searches if the Amazon user is different from the Hark user; instead, send a note to the user to confirm that this is the right account to use.)\n- If an account is not found, ask the user if they would like to create a new account or log into an existing account.\n- Once the user is logged in, check if the user has an Amazon Prime account, but do not notify user.\n- In two sentences or less, ask the user for all information needed to make the purchase, including item description, quantity, target price, brand preference, arrival deadline, delivery address (check for nearby addresses on file before asking user), and brand preferences.\n\n## Searching for item\n\n- Check wishlist for item and, if it is a match, ask the user if you should order this item.\n- Check purchase history using the search bar to see if the user has ordered the item in the past. If so, ask the user if you should reorder the same item. Otherwise, type the item description into the search bar on the home page.\n- Compare options using metrics such as best price, reliable seller / brand, rating, arrival date, and return window.\n- In parallel, run another web_search for best priced option on Google.\n- Present the user with at least three options, including the best non-Amazon option if available, bestseller, best average customer rating, best price, and fastest delivery. Do not present any options that are not available (e.g., Prime Day deals if it is not Prime Day). Make sure to include links in the summary.\n- If the item is one that is frequently reordered by the user and Subscribe & Save is an option, ask if the user would like to set up a recurring order with Subscribe & Save.\n- Note any discounts or renewed alternatives, if available.\n- Avoid recommending items with bad reviews or frequently returned items unless there are no alternatives.\n- Flag unclipped coupons, auto-renewals, add-on items that cannot be shipped alone, and products with arrival dates past the deadline.\n- If there is a minimum order size, suggest adding other items that the user may need to meet the free delivery minimum.\n- Click on price history and check for any significant price changes over the last 30 days. If so, let the user know.\n\n## Placing the order\n\n- Make sure to click any coupons before adding to cart.\n- If there are any items already in cart, ask the user if they would like to place the order with the other items. Note any price changes or changes in item availability for other items.\n- Confirm delivery speed, such as same-day, standard, or scheduled / no-rush date, and provide the user with all cost details associated with each option.\n- Confirm whether the item should be shipped in manufacturer's container or in Amazon packaging.\n- Verify total and ask user if they would like to apply any promos, gift cards, points or vouchers, or credit card points.\n- Never place an order without explicitly receiving approval from the user. Make sure to also confirm the correct payment method before submitting the order.\n- Make sure all items requested in session are added to cart before placing the order.\n\n## After placing the order\n\n- Report the order confirmation number, item, total, delivery estimate, and return window.\n- Tell the user if there is a window to cancel before the order ships.\n- Ask the user if they would like tracking updates. If they respond affirmatively, set up a scheduled task that provides regular updates until the item has been delivered.\n\n## If the user stops responding\n\n- Only if the user stops responding for 15 minutes, create a scheduled task to follow up in 45 minutes to double check if they would like to continue placing the order. However, if the delivery is more time-sensitive or urgent, follow up within 5 minutes or less as specified.\n\nFollow these instructions as your guide. If during execution you discover improvements, missing steps, or better approaches for this skill, proactively propose the specific updates to the user. Use the skill tool's create/edit actions to save improvements.", "resolved_from": null, "success": true}, "status": "completed", "tool_name": "skill"}
E0004Tool call: memoryDispatch: toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA
{"dispatch_id": "toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"action": "search", "query": "Amazon orders preferences coffee filters Hario USB cable"}, "tool_name": "memory"}
E0005Tool result: memoryDispatch: toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiAEvidence cited by the judge
{"dispatch_id": "toolu_bdrk_013FDoRyvi7sN8W6tr4zDQiA", "elapsed": 0.136970561, "error": "", "result": {"results": []}, "status": "completed", "tool_name": "memory"}
E0006Tool call: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "handle": "", "panel_kind": "shell", "parent_dispatch_id": "", "tool_input": {"command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon.com OR subject:amazon\" --data-urlencode \"maxResults=10\" | head -c 2000", "credentials": "[REDACTED]"}, "tool_name": "shell"}
E0007Tool progress: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "elapsed": null, "error": "", "fields": {"progress": {"message": "", "metadata": {"browser_chain": false, "command": "curl -s -G \"https://gmail.googleapis.com/gmail/v1/users/me/messages\" --data-urlencode \"q=from:amazon...", "phase": "starting"}}, "status": "running", "updatedAt": 1788799023831}, "result": null, "status": "running", "tool_name": "shell"}
E0008Tool result: shellDispatch: toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5Evidence cited by the judge
{"dispatch_id": "toolu_bdrk_01NkEkJCMtgLFNpwcCi3y3r5", "elapsed": 0.668109135, "error": "", "result": {"resultSizeEstimate": 0}, "status": "completed", "tool_name": "shell"}
E0009Tool call: setup_loginDispatch: toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX
{"dispatch_id": "toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"display_name": "Amazon", "domain": "amazon.com", "login_url": "https://www.amazon.com/ap/signin"}, "tool_name": "setup_login"}
E0010Tool result: setup_loginDispatch: toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX
{"dispatch_id": "toolu_bdrk_01WucTwzo4P9wLFVcGJ49zdX", "elapsed": 0.006319, "error": "", "result": {"hint": "Tell the user to tap the Sign in button that just appeared. The button is one-shot: after fail or cancel call setup_login again for a new one.", "message": "Sign-in for amazon.com has been handed off to the user to complete out-of-band; nothing further is needed from you right now. Once they finish signing in, browser tasks on amazon.com will start already signed in."}, "status": "completed", "tool_name": "setup_login"}
E0011Tool call: send_messageDispatch: toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8Evidence cited by the judge
{"dispatch_id": "toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8", "handle": "", "panel_kind": "", "parent_dispatch_id": "", "tool_input": {"final": true, "message": "Tap the Amazon sign-in button to get me into your account (I found no Amazon account in your email).\n\nTwo things so I search the right products: which USB cable ends (USB-C to USB-C, USB-A to USB-C, USB-A to Micro?), and which Hario V60 filter size (01, 02, or 03) and pack count?"}, "tool_name": "send_message"}
E0012Tool result: send_messageDispatch: toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8
{"dispatch_id": "toolu_bdrk_01GNH2Aortd29BW6dtfBQTd8", "elapsed": 6.438350156, "error": "", "result": "Delivered (confirmed) as 3 messages. Your draft was polished into texting register, so the wording differs from what you wrote; this is exactly what the user sees:\n1) Need your Amazon sign-in to order. Can you tap in?\n2) Also: which USB ends (USB-C to USB-C, USB-A to USB-C, or USB-A to Micro)? And which Hario V60 size (01, 02, or 03) and how many filters?\n3) Once I have those I'll add them to your cart.\nThese are your words now, and this is the whole reply: the delivery layer chose its density and shape by design. Never dispute, re-explain, or apologize for the phrasing, and never send a supplement to restore detail it left out. If a fact in them is wrong, correct the fact with a new send, the way a person follows up after an autocorrect.\n\nYour turn continues.\nanswers: bbd0c49c-f6ba-4b33-be65-e0216db726e5", "status": "completed", "tool_name": "send_message"}
E0013Assistant message
Need your Amazon sign-in to order. Can you tap in?
E0014Assistant messageEvidence cited by the judge
Also: which USB ends (USB-C to USB-C, USB-A to USB-C, or USB-A to Micro)? And which Hario V60 size (01, 02, or 03) and how many filters?
E0015Assistant message
Once I have those I'll add them to your cart.